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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
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Connectivity

I have changed my phone number and cannot log in to Nest app. I am trying to either migrate my account to google or keep it on the Nest app, either way it tries to send a code to my old phone number.

carollon by Community Member
  • 63 Views
  • 2 replies
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Nest Thermostat

I had a low battery warning on my nest thermostat it uses AA. The batteries were new 2 months ago. I removed one then put it back in and placed the head of the thermostat back on. All is working correctly. Here is my question how long do the batterie...

Sandym1 by Community Member
  • 49 Views
  • 1 replies
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Adding a Nest

Can I add a Nest with this existing wiring? O/B , Y, G, Rc, R

SA57 by Community Member
  • 87 Views
  • 4 replies
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Can't disabled auto schedule

Hi, I'm having problems disabling the auto-schedule in the app. I have tried turning it off within the app however it keeps turning itself back on. I have tried manually setting my schedule many times but it keeps overriding with random heating setti...

ben_242 by Community Member
  • 93 Views
  • 3 replies
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Nest thermostat no network

My nest thermostat will not reconnect to the wifi. Nothing has changed. I have done resets and typed in the network and nothing works. I have even added the mac address in the router and it still won't connect. Thoughts?

Alexa won't connect to one of two Nest thermostats

This is for the Alexa app but it was not listed in the platform options.I have two Nest thermostats 3rd gen. They have been working perfectly since 2017. I did the Google thing back in September to make sure they could still be controlled by Alexa. T...

Nest thermostats keep going offline

I recently installed two Nest Thermostats for my dual-zone home. They worked without issue for a few days, but then went "offline" in the app. I have followed all of the troubleshooting steps I can find anywhere and they still continue to have this i...

Ijoseph99 by Community Member
  • 122 Views
  • 2 replies
  • 1 kudos
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