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Nest Thermostats

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Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
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Resolved! Nest thermostat won’t connect to wifi

My nest thermostat has been working perfectly since being installed about a year ago. Just yesterday I noticed it was offline and I’ve done everything to get it back but nothing has worked. I’m getting an M15 error. It’s not even recognizing any WiFi...

Scottdiezz by Community Member
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  • 16 replies
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Compatibility with older Honeywell

Trying to replace older Honeywell thermostat. Heading system only. Gas burning to heat water for base board radiators. Apparently the gas burner replaced an earlier oil burner. I only see very large wires, black and white. No clear labels on them eit...

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R I+ I- C wiring to Nest

 Hello. I have the above wiring. R = red wireI+ = green wireI- = brown wireW = white wireCan someone guide me to the compatible Nest wiring I would need. 4 wire to Nest. Thank you.

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Install problem Nest learning thermostat version 1

Have a heat pump electric heat cool system. Wires per my a/c guy:yellow in yblue in cwhite in obred in rgreen in gsystem only blows hot air. Per a/c guy, need to switch o to b or b to o to get cooling.app won’t let me get that far, saying that c is e...

Mark0614 by Community Member
  • 262 Views
  • 5 replies
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Resolved! Nest Learning thermostat

I've had my nest therm. installed for over a year. I've never had any issues with it going offline until the beginning of July. I've restarted the Nest, my router, I've plugged the Nest into the wall to charge (used the charging card option), I've ch...

Error code E72

Hi there Couple days ago I got low battery message .. I charged it once I putted it back then showed e72 error No power Rc or Rh... there is no C wire. I don't have heat pump or dehumidifier See pictures    Solution?

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M89 by Community Member
  • 602 Views
  • 11 replies
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Nest thermostat connectivity

Keeps losing connection. Can only get it to reconnect if I do a restart on thermostat. But it will lose connection again after about one hour. Need help!!

saander78 by Community Member
  • 236 Views
  • 5 replies
  • 0 kudos
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