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Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Nest App says offline but thermostat is connected
The Nest App on my phone shows the Thermostat as "Offline", losing my ability to control the thermostat from my phone. On the thermostat, it shows the app is connected and the wi-fi is connected. I have done re-sets on the thermostat, I have removed ...
Google nest cannot hood a charge and shuts down
My nest keeps saying the battery isn’t charging. I have taken off the wall and charge with a USB and attached back to the wall. After a few hours it shuts down again and I receive the same messages. I am in Chicagoland and the temp is 110 right now. ...
Redeem Leaf Milestones
I've received a few emails telling me to "redeem your Leaf milestone." The Nest Renew Energy Impact Program help page (https://support.google.com/googlenest/answer/10956849?hl=en) states to log onto the Nest Portal and select the Impact Tab. I don't ...
Nest Thermostat Eco Setting
I need to figure out how to turn Eco off permanently. My thermostat turns up to 76 degrees when we’re not home. I’ve tried to make the schedule different, to adjust the Eco temps, anything I can think of. I want it turned off. Plz help!
Nest 3017US learning thermostat goes OFFLINE hourly
reinstalled phone nest app. restarted phone. all no help. no other internet issues. battery 3.94.PROB: get message "1 hour ago OFFLINE". if hold phone near nest and push nest ring twice phone connects. then goes off again. prob repeats.
HVAC Monitoring Does Not Work
I have had two major issues come up this summer with my HVAC condenser where my AC stopped blowing cold air completely. I never received any HVAC Monitoring notifications even though they are on.
Nest thermostat taking 2+ hours to cool one or two degrees!
Hi. I’ve had two nest thermostats for a couple years - one for upstairs and one for downstairs. I have schedules programmed for each. Up until recently the downstairs thermostat was cooling ok. But now it is taking forever - as in hours - to cool one...
Nest Thermostat
I am looking for a replacement back plate, the one that is attached to the thermostat not the one that attaches to the wall. The 2 small white tabs that are supposed to hold it in place are broken off, from when it was installed i believe. I have loo...
Disappointed
We are Very disappointed. We purchased approximately $2K in products. Installation was a ‘challenge’. Thank God my SIL has a degree . We have one Thermostat that will not hook up to the system. We spent DAYS, not just hours trying. Spent Hours on the...
Terminals 4 & 6 on heatlink permanently live
My water heating is supposed to be scheduled by Nest, but it turns out that the gas boiler is firing up whenever the thermostat attached to the hot water tank senses that the tank is too cold.When my plumber checked the wiring both terminals 4 & 6 ar...
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