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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4524 Views
  • 0 replies
  • 5 kudos

Nest thermostat

Hi is see two jumpers here. I am looking for the solution. I can use the blue wire inside the wall for a common. But in 36 years of electrical experience I don't recall seeing the Y and the W with a jumper. Your thoughts?  

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Resolved! Pro Install not available Nest Learning Termostat

@Patrick_Caezza Just bought the Nest Learning Thermostat. House has a heat pump and is wired as noted below. The Nest setup reports "Nest will work with this wiring but requires pro installation".I live in a rural area where there is no Nest Pro. The...

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dgarzoli by Community Member
  • 714 Views
  • 6 replies
  • 0 kudos

Home Away feature

This is a "Heads UP!"The Home Away feature allows a setting of a maximum of 45 degrees F. The maximum range must be at least 60 degrees F.A townhome in Minnesota had a residential fire sprinkler system. They left for a Florida vacation in mid-winter....

wisesooth by Community Member
  • 95 Views
  • 0 replies
  • 0 kudos

Heatlink Gen 3 no lights

I have returned from holiday to find my Nest Thermostat saying it has no link with my heat link - Code H71. I followed all the instructions to perform a reset but I am still not getting any lights on my 3rd generation Heatlink. All the power to the w...

Nest learning thermostat v3 long cycles

Just installed nest learning thermostat v3 and 1st thing I noticed was long the cooling cycles are. I set my temp to 78 degrees and it will run my AC for a whole hour. I just switched from the ecobee premium because I hated how it didn’t have a robus...

I-c by Community Member
  • 344 Views
  • 6 replies
  • 0 kudos

Nest Thermostat Gen 3 Power issues

I have two Gen 3 thermostats in my house. My upstairs thermostat seems like it’s not getting power from the wall base and won’t stay charged, works perfectly fine if I move it downstairs (stays charged). Checked all connections with a multimeter and ...

Spots by Community Member
  • 382 Views
  • 4 replies
  • 1 kudos

Nest 2.6 —- Ambient Room Temp Displaying Incorrectly

Just had a new Trane 3 ton heat pump installed to replace 20 yr old 2 ton Payne system.The Trane was cooling while the installers were here but after about 2 hours it quit cooling and the ambient temperature displayed on the Nest is 91 and it never c...

Coolmenow by Community Member
  • 225 Views
  • 1 replies
  • 0 kudos

unable to connect thermostat to app

My nest is unable to connect to my app. The codes generated by the nest do not function for connecting to my account. I have had a considerable amount of issues with the doorbell, outdoor cameras, and now the thermostat. I created a post ppreviously ...

rmeltg by Community Member
  • 2161 Views
  • 4 replies
  • 0 kudos
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