cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Help Center

Forum Posts

Start a conversation

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 23673 Views
  • 0 replies
  • 8 kudos

Nest receiver completely dead

Plumber came out and confirmed power supply fine but receiver (and therefore thermostat) completely dead. Suggested posting on here as there are apparently lots of issues with them. No idea when purchased as came with the house so purchased by previo...

Nest Support Page Out of Service

Nest Thermostat got W5 error. Checked all posts and guidelines and confirmed that it is the wifi chip issue and I need to contact Google Support. https://support.google.com/googlenest/gethelp however keeps on giving 503 error.Tried call the support b...

salamath by • Community Member
  • 621 Views
  • 3 replies
  • 1 kudos

4th gen thermostat

Hello,We just put the 4th generation thermostat in our hallway last night. I cannot get it to connect to the app. The app keeps saying it is offline. Turned wifi off and on. Added and deleted the thermostat 4 times. Nothing works. And the NEST folks ...

SMurphy22 by • Community Member
  • 224 Views
  • 0 replies
  • 0 kudos

Nest 4th gen wifi connection

Hello, I'm trying to connect my nest 4th generation thermostat to the wifi. I get though the set-up on Google home both the app and thermostat can see each other. I try to connect it to the Wi-Fi and I get a message saying I have the wrong password. ...

How to unsubscribe from nest renew?

I recently got a new Nest thermostat, and have noticed that somehow I got enrolled in Nest renew, which I don't want. And apparently theres no way to unsubscribe. I don't want nest renew. Any suggestions?

TerryG51 by • Community Member
  • 368 Views
  • 1 replies
  • 0 kudos

Resolved! Thermostat connection problems with nest app

I have nest app. 2 iPhones. One works perfectly and the other will not allow me to add any existing thermostats stating already connected. Attempted to scan QR codes: no response. Attempted to manually add 6 character ID: no response. Nothing works o...

Stressed by • Community Member
  • 989 Views
  • 2 replies
  • 0 kudos

Eeek! Help Please for my Nest thermostats :-)

Hello hoping someone may be able to help. Couple of questions here! I moved house around 3 years ago and took my old Nest thermostat system with me. I intend to use this for my downstairs heating to replace the old traditional thermostat. I'm on an o...

Thermostat entering Manual Mode randomly

Once again my Nest Thermostat (1st gen) is entering manual mode all by itself. I have posted previously under Sseedubs, and initially had some success changing my wifi settings. Unfortunately the random entering 'manual mode' started again and I deci...

Seedubs68 by • Community Member
  • 1947 Views
  • 12 replies
  • 0 kudos
to vote
Labels