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Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Heat repeatedly turns itself
I have nothing in my schedule it's completely blank yet I often wake up to my heat running on days when it shouldn't be to a temperature of 68° f. I have no idea what to do I've erased everything from the schedule and it still happens.
Wiring Compatibility in two zone system
Hi. Recently moved into new two story house. There were two thermostats. Forced air system. I successfully put in a Nest thermostat downstairs and worked great for winter with the heat. Now for summer the AC didn’t work upstairs. Replaced the batte...
Is there anyway to do a factory reset on a Nest thermostat if it's not attached to the base?
Hello,I had a faulty Nest thermostat and so I received a replacement - I need to return the original to Google. Unfortunately the HVAC guy took it off the base and did not do a factory reset. Is there anyway to do a factory reset if it's not attached...
Auto shut odd AC at night for Nest Learning Thermostats
Hi,I have a Next Learning Thermostats and I have Nest App installed in iOS. I see the feature for scheduling temperature control, but I own a business where I want the AC to be completely shut off at night when no one is there. How do I do that? Than...
Thermostats won't reconnect to wifi after Power failure
All of a sudden my thermostats will not reconnect to the wifi network after a power outage. The outage was only a few hours. This is the first time that all 4 thermostats do not connect back up. In the past it was only one. Last month I replaced the ...
Awful Customer Service
I need to report a highly concerning experience I had with Google customer service. Yesterday, I reached out to seek assistance for my thermostat connectivity issue. Despite speaking with customer service, they couldn't resolve the problem, prompting...
Nest E adding in 24V
Morning Everyone,Just installed a new Brivis Buffalo BX326 Ducted heating system and this is how the old unit was wired.However now my W and R wires do not contain power at all, when joining these wires together it turns on as expected. However when ...
Nest Thermostat not connecting to wifi
Just one power outage, and the thermostat cannot connect to wifi any more. I took off the batteries for 12 hours, and nothing happened (thermostat is the one with mirro face). Google customer service told me to buy a new one because the warranty did ...
Why won't the fan run independently of heating/cooling?
I see the last time this issue was posted has been locked. This is a RIDICULOUS issue. We just had a brand new Nest Learning Thermostat installed with a fan wire. The dumbest thermostats ever could run the fan only. So I have to always re-set our hea...
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