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Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Any way to stop Rush Hour rewards spam?
For what seems like ages now I've been getting messages via email, in the app, etc. to sign up for Rush Hour rewards -- with a company that's not only not my provider but not even an option. No matter how many times I decline to sign up, I continue t...
AC keeps turning off after a few min and turns back on immediately
Hi Everyone, I installed the NEST learning thermostat today and the AC after a few minutes the AC turns off and immediately turns back on. The Fan stays on and keeps running. 'Would appreciate the help! Old thermostat picture attached. Thanks,Shamvil
Nest thermostat time to cool is long
hi, I've had the nest for over a year and it's been working fine. Recently I've noticed the air pushed isn't as cold as it once was and the time to target time is long. For example it says 20min to target temp. But it takes almost an hour to get to t...
Heat link no power
Heat link of my Google Nest is dead. Electrician looked at it and said it has failed. Can I get a replacement?
Nest Learning Thermostat 2 Fan Speed Wiring
My condo uses a heat pump system for both single stage heating and cooling. My current thermostat (ClimateMaster) has a low and high-speed fan option and uses both G and G2 wires. The online compatibility checker fails when I select the G2 wire but I...
Help with correct wiring
I currently have an Ecobee thermostat and plan to switch to the Nest. I wired it as I understood from instructions and internet resources. The heat worked fine but the AC did not work. What did I do wrong? How should the wires be connected? Photos ar...
Need wiring configuration help
Have a very unusual wiring configuration. Existing downstairs thermostat has white wire to white, green to green, red to rc and blue in the yellow slot. Yellow wire isn't connected at all yet the a/c works. When installing the nest learning thermosta...
Nest previously working, now wires undetected
Our Nest thermostat has been working amazingly for almost a year, however, recently it has started to show the the E298 (No Power) error code.Upon going to settings, batteries show good, but Equipment shows "wire info" -> undetected wires Y-W-G-R.Thi...
Goes to Eco Setting Automatically without being on schedule
Unable to adjust the Eco setting for cooling. The minus option is grayed out. Is this a setting that cannot be changed? I never made this setting to begin with and it is NOT on my schedule. I have found that the Nest automatically goes into Eco when ...
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