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Nest Thermostats

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With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 22014 Views
  • 0 replies
  • 6 kudos

Nest Gen 3 Learning on a Trane TAM7 thinks it's dual fuel

BLUF: My Nest thinks my equipment is dual fuel when it's all electric single stage with aux heat coils.How do I change these settings? Is this a result of the wiring?I bought a Nest Gen 3 and jumped through some hoops to get it to install properly bu...

N9 by • Community Member
  • 760 Views
  • 4 replies
  • 0 kudos

Nest Learning compatible with existing wiring

Hello, we moved into a house with two AC units and separate radiant heating floor. There are two old thermostats, one for each AC unit/zone. Each thermo has a Red wire connected to RH, another Red wire connected to RC, a 'double' White wire, a single...

Nest power connection install

I am installing a nest power connector as I do not have a cwire. I have heating and cooling. My air handler has no Y terminal just red white and green and commonThe instructions tell me to attach connector to y terminalthe wires from the condenser go...

mpeps67 by • Community Member
  • 485 Views
  • 0 replies
  • 0 kudos

Heat won't shut off even after reaching temperature set point

My learning themostat often keeps the heat on despite reaching the desired temperature. Its resulted in a few sweaty, late night wake ups. The only way to seem to stop is turning on and off the furnace breaker.It doesn't always do this but its very a...

newcire by • Community Member
  • 2006 Views
  • 7 replies
  • 0 kudos

PLEASE OFFER UPDATE

PLEASE OFFER US AN UPDATE to add developer options for MAINTENANCE. THERMOSTAT MAINTENANCE BAND can be easily changed, but GOOGLE would rather lock it and make you purchase more product. YEARS, people have asked and complained for the accessibility t...

Nest 3rd Gen Learn

The Base of my Thermostat (the base with the blue bubble level) is faulty and no longer working. I have searched everywhere and it cannot be found and without this base, I am unable to attach my Thermostat to the wall.I would like to buy a replacemen...

Nest thermostat not reaching desired temperature

My old thermostat had 4 wire colors: blue, white, yellow, red. The blue wire was hooked up to the spot labeled “G” and all other colors matched up with their labeled spots. When hooking up the nest I followed the instructions exactly. I am noticing t...

colelaw by • Community Member
  • 596 Views
  • 1 replies
  • 0 kudos

Nest thermostat 3 learning not connecting to ANY network

After a successful first install 9 months latter it is showing me it’s off line. So I have Googled out everything ….rebooted the router the thermostat, typed in the correct network setting with password I then disconnected back to factory settings as...

unable to select heat pump

When setting up with forced air option, it never provides me option to select heat pump nor does it give me option in the thermostat Equipment setting. No continue option just three options for power info. I reset it several times to try to clear out...

oldguy99 by • Community Member
  • 314 Views
  • 1 replies
  • 0 kudos

Google nest E thermostat

My google nest thermostat E is not connecting to the wifi, and giving the code W5.I have tried to restart the thermostat and it still gave the same error code.What can I do?

rira by • Community Member
  • 445 Views
  • 2 replies
  • 0 kudos
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