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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4738 Views
  • 0 replies
  • 5 kudos

Nest e thermostat

Thermostat screen is locked. Just a picture of a house with a downward pointing arrow above it. Restarting hasn't helped and when I try to connect to the nest app it says it cant connect - no configuration settings.

RSH13 by Community Member
  • 351 Views
  • 6 replies
  • 0 kudos

Compatibility and how to wire 6

 is the nest learning thermostat compatible? Red is 'R, white is 'W1, yellow is, 'Y, green is 'G, blue is, 'O, brown is, 'B. Any tips on wiring? We tried and it blows hot air on cool

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Shonakb87 by Community Member
  • 427 Views
  • 11 replies
  • 0 kudos

N260 Error and wiring guidance

Since installing my Nest thermostat (Gen 1) I've had the N260 Error. It wasn't really much of a problem the first month or two because the weather didn't warrant the heat and cooling to turn on. But recently as it has gotten warmer, I installed a Pow...

LarryC210 by Community Member
  • 169 Views
  • 3 replies
  • 0 kudos

Restart "learning"?

Hi, we've reconfigured our HVAC and I want our thermostat to forget everything it knows about early on and time to temp. I.e., we want it to relearn those two functions.Any way to do that, without doing a hard/factory reset?Thanks,

thermodan by Community Member
  • 270 Views
  • 4 replies
  • 0 kudos

Cooling staging

How can I adjust the temperature stage up between cooling stages? I’d like to run my unit a little bit longer on cool stage 1 rather than jumping to Cool stage 2 after a couple minutes. And how can I tell it’s running on cool stage 1?

Tor12 by Community Member
  • 1420 Views
  • 12 replies
  • 0 kudos

Nest thermostat not providing 24 volts to Y wire

I am getting 25v from the transformer to the base plate, however when the thermostat calls for AC im only getting 18-20v to the Y wire which is not enough to turn on the condenser. I had contacted google about it last year and they told me it was the...

ereilly220 by Community Member
  • 731 Views
  • 17 replies
  • 0 kudos

Nest thermostat

My nest thermostat will not hold a scheduled temperature during the day. Any suggestions?

Trane AC thermostat and Google Nest Compatibility

I stepped through the Google Nest thermostat compatibility checker and it suggested that I present my question here. The checker failed to confirm compatibility with my existing Trane thermostat since I could not indicate current use of a C (common) ...

Trane AC thermostat and Google Nest Compatibility.jpg
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