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Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Not cooling properly
We have had the nest for several years without any problems. However, we just switched to cooling and the fan runs, but it won’t cool beyond 78 degrees. When I go to setting to try and change the “cool to” input - it won’t let me move it below 76. Pl...
Nest thermostat, AC compressor will run, blower will run and shut off
I installed a nest learning thermostat this past Christmas. Over the winter I had no issues with the thermostat turning on the heat or using any other function.But this summer I’m experiencing issues with the AC. The thermostat will turn the AC unit ...
AC option has disappeared
When I switch my thermostat to settings the AC option is not there. Only have heat and eco
Nest thermostats: I do can control my temperature settings and set my eco mode, but no WiFi!
I try resetting the network by reboot the router, remove the thermostat from the nest app and restart the thermostat! I don’t see any network showing in the thermostat screen..
Resolved! Will the Nest Power Converter work with my furnace setup?
I am trying to install 2 Nest Learning Thermostats in my home. I have a dual-zone furnace made by Carrier from the 1980’s. When I installed the thermostats, both showed that they were not receiving enough power (my system does not have C wires).I am ...
will not purchase
same issue
Replace white rogers with Nest
App is telling me my AC system is incompatible. Seems some folks on here are able to make it work. Any help is appreciated. Please see attached image.
Warranty claim follow-up for the next step to replacement?
I just submitted a warranty claim for a broken (no charging) NEST Learning Thermostat and was informed I will be contacted, I did not get any follow-up email or phone call and I would like to know how soon someone will get back to me for the next ste...
Resolved! Cooling Stage 1
My thermostat constantly wants to start on cooling stage 2 even when setpoint is only 1° away from current temperature.Currently, setpoint is at 75°, Room temperature was at 77. System started on cool stage 2, went all the way down to 74° and never u...
Heat link no power
Hello, I got a email that my heat link was offline. After checking, I don't see any status lamp. I've tried to put the power off and on. Press the button for 10/20/30 sec, but the status lamp keeps off.No idea what happened and what I can do to fix i...
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