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Nest Thermostats

Blog Posts

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 21638 Views
  • 0 replies
  • 6 kudos

Nest not connecting

Hi I got a new wifi router today and I can't get my nest to pair with my heating. I have been told by nest support to go buy a new product as they are no longer any good. They were working fine until I changed wifi provider. Any suggestions before I ...

Jac75 by • Community Member
  • 461 Views
  • 1 replies
  • 0 kudos

Scheduling a switch off Eco mode

It takes a few hours for the house to come up to temperature, particularly if it’s cold outside, when I have been away and I am always forgetting to turn it off Eco in time before I return home. Is there any way to set up an automatic Calendar action...

TonyR1 by • Community Member
  • 769 Views
  • 2 replies
  • 0 kudos

Nest e is not powering on- 2 black wire installation

I am replacing the old thermostat in my house which is a Cozy Reed Switch Thermostat with the Nest E Thermostat. There are two unlabeled black wires that come out of the wall. After connecting the Nest thermostat to R and W1, it doesn't power up.Is t...

Two Thermostats - Heat and AC

Hi!I have two thermostats (one for heat and one for AC) that I would like to switch to Google Nests. Neither have a c wire. I got one c adapter but: a) do i need two since it is two separate thermostats b) if not, where do i hook up the one c adapter...

Indoor temperature on Nest reading is incorrect

Hi! My house is 62° according to a thermometer I have in my house, but my Nest says it’s 90°. The 62° is correct, because I woke up freezing. I cannot get the indoor temp to change back to normal on the Nest. I even restarted it. The Nest device itse...

Mb1213 by • Community Member
  • 851 Views
  • 3 replies
  • 0 kudos

Replacement never arrives

Absolutely shocking replacement service. We reported a W5 Error around 3 weeks ago. We were supposed to be sent a replacement but it never arrived. I have been speaking with the Google team every other day nearly but keep getting told they’re investi...

Rsm1 by • Community Member
  • 681 Views
  • 3 replies
  • 1 kudos

Nest e heatlink not closing zone valve

My new Nest e thermostat is connected to a heatlink replacing a Honeywell T40 on the ground floor. When the boiler is turned on, the zone valve is open. The heatlink seems to have no control over the zone valve and stays in the open position until th...

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