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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 23744 Views
  • 0 replies
  • 8 kudos

Nest foiling my attempts to NOT run AC during peak times

I live in Phoenix, and use APS for power. Finally able to get enough information to truly understand how the rate plan worked, discovered that if I simply DON'T run the AC during peak (4-7) I will literally save hundreds of dollars each month in the ...

Resolved! How to set duration fan runs when turned on with Google Assistant

I can have Google Assistant turn on my heat pump fan successfully but it only stays on for 5 minutes. I can manually turn it on with the thermostat or App. How can I have Google Assistant turn it on for a longer period of time. I also would like to h...

jstobaugh by Community Member
  • 723 Views
  • 1 replies
  • 0 kudos

Nest Sensor not connecting

I was trying to reconnect my sensors to my Nest thermostat after having to reset it. I keep getting an error with the sensors that they cannot communicate with the Nest system. After 45 min of working with Google chat tech support, I was finally told...

Kato530 by Community Member
  • 421 Views
  • 1 replies
  • 0 kudos

How to Disable Eco Temperatures for Real

I would like to disable Eco Temperatures (they increase my energy draw from the grid, and thus increase my cost). I've turned Eco Temperatures off, but the thermostat continues to adjust my temperature settings. How do we really turn this feature off...

woomoth by Community Member
  • 1940 Views
  • 11 replies
  • 0 kudos

How do I factory reset my nest?

I've recently moved into a house, and the previous owner of the Nest Thermostat left a pin on it, and I need to factory reset it to remove that pin so we can set the numbers to something reasonable (he has randomly changed it to 64 degrees for cool, ...

Adran06 by Community Member
  • 562 Views
  • 1 replies
  • 1 kudos

NEST THERMOSTAT

THIS IS THE WORST CUSTOMER SERVICE I HAVE EVER SEEN. The worst . Your phone numbers have been disconnected. The chats do not resolve the problem and don’t provide categories relevant to my issue. How do you stay in business? I will purchase any other...

Dmaag by Community Member
  • 345 Views
  • 1 replies
  • 0 kudos

Resolved! thermostat w5 error

My name is May I need a costumer service number to fix my device .It has a w5 error and it can not connect with WIFI or app. Please

maysury by Community Member
  • 440 Views
  • 1 replies
  • 1 kudos

Nest Daikin BRC1D52 compatibility

Hello,I have a BRC1D52 Wired remote control that wanted to replace with a new Nest Thermostat.Is it compatible with Nest? (I searched the web but did not find any information)Thank you,Tiago

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