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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 21775 Views
  • 0 replies
  • 6 kudos

Resolved! Google Nest E clicks but boiler not starting

Hi we have 2 Google Nest E thermostats which have been working perfectly for the last 2 years. One is in the bedroom upstairs and one is downstairs hallway. I went downstairs and the house was cold. I checked the boiler and no errors. When I turn the...

Google Nest setup with black, green, yellow and red wires?

Greetings,I have spent hours trying to setup my Google Nest Thermostat to no avail. At first I did successfully set it up using the app, but only the cooling system was recognized. The old thermostat does not currently have a white wire and I am wond...

LP99 by • Community Member
  • 821 Views
  • 1 replies
  • 0 kudos

Thermostat Battery Replacement

I had reported problems with my Nest Thermostat humidity readings that were 7-10 percentage points higher than the readings from 3 different humidistats that I had purchased. Google sent me a replacement (refurbished). Got that installed. From the st...

kcappa by • Community Member
  • 2159 Views
  • 3 replies
  • 0 kudos

Open ticket, replacement charge when I never received it.

Case ID 5-0998000035701 i tried to get a replacement one due to the common WiFi-error. They sent the replacement to the wrong address. They then charged me for the replacement since I didn’t send back the one I’m using. Then in order to refund me or ...

Jacob101 by • Community Member
  • 2437 Views
  • 20 replies
  • 1 kudos

Resolved! Is the Nest Thermostat a dead product?

I have installed the Learning Thermostat about 2 years ago (and foolishly added another one for our A/C system). We have steam heat and the True Radiant feature was really the key decider to get the Nest. After installing it, I had a ton of issues ge...

Phoibos by • Community Member
  • 1514 Views
  • 4 replies
  • 0 kudos

My nest does not show cooling

My nest is not showing the cooling mode. I have already checked the Y1 wire and it is properly connected. What is the next step?

Sherail by • Community Member
  • 391 Views
  • 1 replies
  • 0 kudos

Resolved! Hot water symbol

I have replaced a generation 2 Nest thermostat with a generation 3 which includes the hot water facility. It all checks out; I can schedule hot water and the boost feature works. On my Nest App I can see if the water is heating, but no symbol appears...

Dalo by • Community Member
  • 835 Views
  • 1 replies
  • 0 kudos

Reset True Radiant

Hi, I have the exact same problem as @thegios here Can anyone help me with how to reset True Radiant? Thanks

mtsuper by • Community Member
  • 1173 Views
  • 7 replies
  • 1 kudos

Heatlink is not connecting to Thermostat

We had the electricity meter changed today so the power was off for an hour. The Thermostat won't connect to the heatlink with code h71. I've tried pressing the button for 30 seconds a number of times but no joy. There's no lights on the heatlink at ...

Kinhell by • Community Member
  • 409 Views
  • 1 replies
  • 0 kudos
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