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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
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Programming issue

I am having a problem on my iPhone increasing the temp for when my A/C will turn on in the ‘Away’ mode. I have left my home in SoCal for 5 months and want the A/C to only go on when the inside temp of the house goes above 92. Your guidance would be a...

PD238 by Community Member
  • 247 Views
  • 4 replies
  • 0 kudos

Resolved! A/C blows hot air

Hello! My name is Ben and I recently purchased a google nest learning thermostat (3rd gen) and am having trouble with my AC blowing hot air after finishing setup. I checked the google/nest website to ensure my system is compatible. Installing the pla...

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Feature Request

I think it would be nice to have a fan schedule similar to the temperature schedule, where I could choose to run the fan for 15 minutes then 15 off. I know I can run it for a set amount every hour, but I'd like more control. I'd also like an option t...

White screen

My nest thermostat gen 2 was knocked off the wall and now it only shows a white screen. Is there any way to fix this? It still detects motion and I can change the temp from the app, but I’d like to get the screen working again…

Jlew by Community Member
  • 346 Views
  • 8 replies
  • 0 kudos

E79 after disconnect and reconnect

I have had the best 3rd gen learning thermostat for years and it works fine, until I decided to change the cover plate. I disconnected the wires and added a back plate, then reconnected exactly as I photographed prior to disconnecting. Now I’m gettin...

FrankNest by Community Member
  • 1206 Views
  • 19 replies
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Connectivity issues

Having to migrate to google home, however, once we get to the step that requires us to "Choose the last 4 characters of your device's serial number", it is blank without any options to choose from. How do you populate the list? I have the serial numb...

Nest Thermostat multiple issues

I have been experiencing multiple issues with my nest learning Thermostat1. Will randomly go into ECO mode when I am home. 2. Will not switch to away when I am miles away from home3. Will not learn at all i have cleared reset the temps and it refuses...

Scottw1975 by Community Member
  • 548 Views
  • 15 replies
  • 0 kudos
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