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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 5185 Views
  • 0 replies
  • 6 kudos

Compatibility

 can anyone confirm if my system is compatible? The walk through is say it is not and wondering is it is the AUX, S2, and S1 wires.

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Bjoshua by Community Member
  • 278 Views
  • 7 replies
  • 0 kudos

Nest heating when cooling

Hi - I moved into a house with a Nest mirror white thermostat. All the wiring was done and I believe everything worked ok for the previous owner. I then did a factory reset (probably a mistake...) and paired it with the app. Now I don't think I have ...

Gordon99 by Community Member
  • 539 Views
  • 10 replies
  • 0 kudos

Thermostat lock function not working to specification

I have a Nest Learning thermostat. I want to allow users to change the temperature but not fiddle around with the settings. The lock facility appears to provide this functionality. The manual says: 'When you lock your Nest thermostat in heat mode or ...

PapaGolf by Community Member
  • 1213 Views
  • 14 replies
  • 1 kudos

Nest learning thermostat not kicking on AC until its too hot

The thermostat will not call for AC until the temp is one to two degrees hotter than the set temp. This might be OK during the day, but at night, us light sleepers actually wake up because of the slightly higher temp and humidity. Is there a setting ...

AABB by Community Member
  • 254 Views
  • 4 replies
  • 0 kudos

Nest thermostat pairing problems

Thanks for the information and advice in my previous post. Dealing firstly with the thermostat locations - all 3 of them are within 10m or so from the heat links. The 3 Heat links are situated in my garage adjacent to the boiler, but more than 30cm a...

fake or genuine Nest learning Thermostat?

I recently bought a Nest Learning thermostat from Amazon.The one I got is doesn't have nest written on the top of the screen, and I am unable to add it to google home.Is this a fake product?is there a way to check if this is a genuine product?

Mina_N by Community Member
  • 1228 Views
  • 10 replies
  • 0 kudos

My best won’t shut off

 this is what my old therm looked like, I wired it up as the app stated but my cooling and fan won’t shut off. At all. I had to turn the breaker off to get it to shut off. Even when I pulled the green wire the fan kept running any ideas anyone this i...

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