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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4531 Views
  • 0 replies
  • 5 kudos

Nest Thermostat with Pellet Stove - Heat Source?

Hi I have my 3rd gen nest learning thermostat connected to my pellet stove (replaced a 1st gen nest the previous owner had attached) and It seems to be working BUT I’m just curious what I should chose as the heat source since “pellet stove” isn’t an ...

RichKeith by Community Member
  • 172 Views
  • 6 replies
  • 0 kudos

Can't change my safety temperature on my Nest

I want to make the safety temperature on my Nest higher than 45. I am very afraid my pipes will burst while I'm gone for long periods. When I try to do this using the - sign nothing happens.

ann14 by Community Member
  • 81 Views
  • 2 replies
  • 0 kudos

No hot air + e74 error

I have had the e74 error on my upstairs nest ever since install. I have a 3rd gen learning nest. My downstairs worked perfectly fine. Both were installed within 2 weeks of each other. After troubleshooting and calling HVAC professionals it was determ...

amoore09 by Community Member
  • 82 Views
  • 1 replies
  • 0 kudos

Home App can’t find my Nest thermostat

I have tried every connection option from the QR code to the six digit code, and no option seems to work to connect my thermostat to my iPhone. The Nest app worked beautifully and seamlessly, but like so many things touches, this seems to have comple...

Warm air then cold air then warm air, etc

I’ve searched and seen a few similar questions but didn’t find any exactly on point (pardon me if I missed one). My HVAC, using the Nest Thermostat, heats just fine for several days then inextricably it starts blowing cool air, necesitsting the use o...

jay_perry by Community Member
  • 80 Views
  • 1 replies
  • 0 kudos

Thermostat won’t turn furnace on

Hello! Frequently when I notice it feels a bit cold, I open the app and even though my temperature preset is 69, the actual temperature is 67. It says “heating” and the furnace isn’t on. I even try to bump up the heat to trigger it, and it just won’t...

Mar21ral by Community Member
  • 216 Views
  • 9 replies
  • 0 kudos

Can I customize main screen?

Good night Google Nest community!I am wondering if is possible to customize the screen the screen of my nest thermostat.I would like to display this image I attached bellow when it wake by motion or touch.If not, is there any way we can request featu...

Nest tt.jpg

Thermostat wiring

Need suggestions on correct wiring for nest thermostat or nest learning thermostat. + - COM SA PWRwhite black blue red

Reconfigure while off site

Therm wasn’t communicating with furnace, so had someone on site do factory reset. I’m away but can have some present to walk through the set up with me on the phone, can I reconnect the thermostat to the app on my phone while I’m off site?

BKR406 by Community Member
  • 59 Views
  • 1 replies
  • 0 kudos

Connectivity

I have changed my phone number and cannot log in to Nest app. I am trying to either migrate my account to google or keep it on the Nest app, either way it tries to send a code to my old phone number.

carollon by Community Member
  • 99 Views
  • 2 replies
  • 0 kudos
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