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Nest Thermostats

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Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4002 Views
  • 0 replies
  • 5 kudos

boiler not firing up

Have a two year old Nest Learning Thermostat which has been working fine up to a couple of weeks ago. Now sometimes boiler not firing up when scheduled to do so - sometimes it works, sometimes not. The thermostat control displays the orange scheduled...

swiftnest by Community Member
  • 366 Views
  • 8 replies
  • 0 kudos

NEST Thermostat gives wrong ambient reading

I have a new NEST learning thermostat that gives an ambient temperature reading that is 5 or 6 degress C too high.Although the ambient temperature (measured on two other thermometers) is actually 18 degrees C, it reads 23, so to get heat I have to se...

Trane compatibility with Nest learning thermostat

 I have a Trane system and trying to determine if it is compatible with the Nest Learning Thermostat we purchased. The Nest system guide and video seem fairly easy to follow however our Trane system has 8 wires and the additional wires are not mentio...

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LoniC by Community Member
  • 1296 Views
  • 11 replies
  • 0 kudos

Cooling no longer an option.

We just moved into our condo and the thermostat was working just fine- AC and heating were both working. Then I installed Google Home and the Nest app to connect to the thermostat and the cooling option is totally gone. I tried restarting, disconnect...

Resolved! Not cooling

My thermostat says that it is cooling but it won't turn on the AC until I lower the thermostat setting about 3-4 degrees. What could be causing this?

DAR by Community Member
  • 1667 Views
  • 25 replies
  • 0 kudos

Sunblock not working

yes another sunblock not working post. I’ve had enabled for half a week so far. In the app it reports sunblock as on and ready but it is obviously not working. The sun never shows up on the thermostat and it is obviously affecting its temperature as ...

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ezelkow1 by Community Member
  • 531 Views
  • 8 replies
  • 0 kudos

Only two wires blue and brown? Is nest can be installed?

Hi. I got old simple mechanical Honeywell thermostat. There is only two wire running into it from boiler, one blue (going to slot 1) and one brown (going to slot 3). Can I install nest learning thermostat 3rd gen or need electrician?? And if I can, w...

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