cancel
Showing results for 
Search instead for 
Did you mean: 
Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 3992 Views
  • 0 replies
  • 5 kudos

Nest Thermostat only activates when there's motion

I set a heating schedule on the Nest thermostat, but it does not follow the schedule. It only activates when I walk up to it and it senses a person in the room. This is a room we hardly use but once a week, but it does not heat up unless someone is i...

jimster by Community Member
  • 895 Views
  • 7 replies
  • 0 kudos

Need login help

I upgraded my phone. I can not log in to the nest app... none of our emails are getting the forgot password reset.

224 by Community Member
  • 226 Views
  • 4 replies
  • 0 kudos

Multiple temperature control problems with my Nest devices

Hi,I'm hoping someone can help me as I keep waking up in the middle of the night freezing thanks to my Nest. For the nest device in my main home: - I've tried to scan the QR code and can't get the device to add to the Nest app. It keeps redirecting m...

Resolved! Changing tenant, transfer of account

Hi..My best is working fine with my account.. but house is going for rent and leaving the thermostat, what shall I do to make it possible to use for the tenants every time they change? Do I have to give them my account or shall I reset to factory set...

Feldeen by Community Member
  • 2062 Views
  • 13 replies
  • 0 kudos

Resolved! Nest Mirror Hold Temp Setting Indefinitely

Hi,I'd like to set my Nest Mirror to a fixed temperature (either Heat or Cool, don't need both at once), and have it keep those settings until I change them. The current reason is for going on vacation, maybe other reasons will surface. This could be...

Unpaid for bad thermostat and no service!

I have the Nest unit in its box here! I had connectivity issues with the app and even manually it would not heat! It said 78 degrees, but was 52 degrees in my home and I was freezing! Evergy said they could “send someone 3 days later to check it or c...

Mslee2 by Community Member
  • 222 Views
  • 4 replies
  • 0 kudos

Nest - multiple devices

Hi - Is it possible to control two devices with a single nest thermostat?currently using Wi-Fi link for heating. Looking to add underfloor heating - likely wired to the device.is this possible and how would it work?thanks!

Rh power on/off

Hello. I'm looking for some needed guidance. Just moved into a house and have had the nest installed for 4 days. The heat runs about 2-3 hours a day but I will get the occasional message that the Rh is not getting power (is off for a minute and power...

Best iOS app not displaying right temp

Our iOS app is no longer showing the current temp nor does it match the actual thermostat. A few odd scenarios happening:1. The actual thermostat will show that it’s warming to 72 but in the app it shows it warming to only 71. 2. We have four differe...

cfoye130 by Community Member
  • 251 Views
  • 3 replies
  • 0 kudos
to vote