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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 22826 Views
  • 0 replies
  • 7 kudos

Nest learning coming on during night

Can anyone help? I’ve had the Nest installed for a year now and aftr some teething issues (user error) it’s been fine since. However, this week it has started coming on at 3am which isn’t on the schedule. I looked for early on-early off in the settin...

Resolved! App Asks for Wiring Info

My contractor installed my nest thermostat, but left it to me to program. When the app starts the installation portion, I click the "already installed" option. Nonetheless, it starts asking me technical questions about my home wiring. Why does it tor...

Greg82 by • Community Member
  • 728 Views
  • 3 replies
  • 0 kudos

Aux Heat Showing on Thermostat but not Producing Heat

Aux heating was required overnight for the first time this year. This morning, my thermostat was showing Aux Heat, but I wasn’t getting any. It’s clearly noticeable because my upstairs and downstairs are on totally separate, identical systems, both w...

Cuffdunk by • Community Member
  • 5396 Views
  • 18 replies
  • 0 kudos

Neat learning thermostat not engaging Aux heat

I have a nest learning thermostat. We have had extremely cold weather lately and I noticed my home not heating as usual. It occurred to me the auxiliary heat hasn’t been turning on. I went to the thermostat and tested the aux heat and it worked perfe...

Hypatia by • Community Member
  • 846 Views
  • 5 replies
  • 0 kudos

Nest Learning Thermostat Randomly Turns boiler on/off

Hello - I recently instaled a Nest Learning thermostate about 3 weeks ago . It controls the Heating and Hot Water . My house runs on an oil boiler if that makes a difference but i have set the settings to tell it this .System was working fine for abo...

Nest Thermostat takes long to heat up

I recently changed my AC unit a few days ago and the new unit is supposed to be more powerful and efficient. With the old AC unit Nest thermostat used to reach a desired temperature a lot faster. For example to reach 73f it used to show 10 minutes, b...

Tutuyan by • Community Member
  • 393 Views
  • 1 replies
  • 0 kudos

Nest thinks I have a heat pump

I set up our nest over the summer. We have forced air A/C and gas heat. The A/C has worked without issues. We also have radiant heat in the house, controlled by a separate thermostat, that we've been using to heat the house. During a particularly col...

Hornezd by • Community Member
  • 1289 Views
  • 3 replies
  • 0 kudos

No c wire error

I work in an old building that uses a dated thermostat. The thermostat has a yellow, red, white and green wire. Coiled around the wiring harness is a blue wire, which I assume is the C, but it doesn’t appear to be providing power when I connect it to...

Damoose by • Community Member
  • 1013 Views
  • 3 replies
  • 0 kudos
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