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Nest Thermostats

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Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Platinum Product Expert
  • 4519 Views
  • 0 replies
  • 5 kudos

Replacement thermostat not connecting to heatlink

First of all had an issue with my thermostat connecting to the internet. Contacted support and arranged a replacement to be sent after all troubleshooting failed.Received the replacement thermostat and this one will not connect to the heatlink despit...

Deedee5 by • Community Member
  • 78 Views
  • 1 replies
  • 0 kudos

Nest hot water not working

My Hot water is not workingi have system boiler with mega flow. The system has been installed while back and was working perfectly. Two days back the water is not getting hot at all. On investigation it appears that although the Nest thermostat shows...

Compatability with Daikin FTK12NMVJU and FTXS24LVJU

I have these Daikin units in a rental where people turn it down super low and run up the bill super high. All I want to do is install a simple thermostat like a Nest where I can set a minimum temperature. But I can't find out if I can wire one of the...

JeffEJeff by • Community Member
  • 79 Views
  • 1 replies
  • 0 kudos

Thermostat controls

Hi, I currently have a nest thermometer at home. I love it, the tracking is great and remote control is awesome. I am looking at buying 6 more. I see that parent controls are offered but I was wondering if temperature limits are possible? I still wan...

Dabnug by • Community Member
  • 48 Views
  • 1 replies
  • 0 kudos

Wiring assistance

i recently purchased a home that has two furnaces. I had a Nest thermostat E at my previous residence and wanted to continue to use it as well as get a second one since there are two furnaces and two thermostats in my new house. I bought a new one an...

anatali by • Community Member
  • 148 Views
  • 6 replies
  • 0 kudos

Nest thermostat Offline

My Google Home app says the Nest thermostat is offline. When I check the thermostat in Network it say its Wi-Fi connected and shows my router. There are not any codes displayed on the app or thermostat, and the thermostat operates manually. Nor did I...

PGO by • Community Member
  • 88 Views
  • 1 replies
  • 0 kudos

Odd behavior - Nest thermostat

Our Nest thermostat has been working perfectly for several years. For about two weeks now it has been turning up the heat in the morning as scheduled and heating to the set temp. However, after the initial heating up, it doesn't trigger the furnace t...

efbartle by • Community Member
  • 79 Views
  • 1 replies
  • 0 kudos

Nest thermostat wont turn heating off

My nest 3rd gen thermostat won't turn the heating off.I have tried with the help desk on many occasions with the same tests and the heatlink still stays as connected with a green light. I can hear the click each time it is turning off and on from the...

GaryA by • Community Member
  • 345 Views
  • 17 replies
  • 0 kudos

Google nest thermostat

Case number 3-2536000035733Had an issue with my nest thermostat help centre informed me it was faulty So I gad to pay £139;to have a replacement sent out and told them I need a white one due to hos decoration.They sent me out a silver one. They now w...

Dando by • Community Member
  • 74 Views
  • 1 replies
  • 0 kudos
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