Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Troubleshoot setup: Nest Thermostats
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
My water is hot even when the nest is set to off
So I’ve had a nest fitted at work a few weeks ago, and I have had the hot water set to off since it’s been fitted (we rarely use hot water), every time I try the hot water it’s always really hot as if it has been on? I don’t want to use up energy hea...
Trouble with heating/cooling
Hello, I installed my nest thermostat a few months back during the summer. At the time, the cool feature worked perfectly, but I never tested the heat.Recently I tried using the heat and it blew cold. I switched the setting from "O wire" to "B wire" ...
Can’t Adjust Safety Temps in App
I can’t set the safety temperatures on my Nest. The slider won’t allow me to take the heat safety temp above 45 degrees or below 95 degrees for cooling. I found a thread on this exact issue from 2022, but it showed no solution. I’m worried about my p...
set nest thermostat on schedule to less than 50 degrees F
I would like to set my nest thermostat to 45 degrees on schedule at night, and then turn on automatically in the morning.However, the Google Home + Nest will not let me set a scheduled temperature below 50 degrees F.How can I fix that (bad) feature?
Resolved! The app doesn't have the Nest on there anymore...
Spoiler (Highlight to read)My Nest thermostat has been connected to the app for several years. All of a sudden, the app doesn't have the Nest on there anymore, and asks me to add a new product. When I try that it asks for a key #.When I go to setting...
Re: Can’t find entry key on nest thermostat
My Nest thermostat has been connected to the app for several years. All of a sudden, the app doesn't have the Nest on there anymore, and asks me to add a new product. When I try that it asks for a key #.When I go to settings on the Nest it says it is...
Nest Thermostat offline and low battery message
DO NOT PURCHASE A NEST THERMOSTATI posted the message below and have spent countless hours with support but Nest refuses to refund my purchase. I paid $300 for the Nest Learning Thermostat and remote sensor and it does not work.After installation on ...
Resolved! Nest not compatible
Carved out time, tools, all set to install Nest Thermostat on heat pump system. After going through setup .... Nest not compatible with system. My wires to heat pump contacts:R (red),Y (yellow),C (blue),O/B (orange),G (green),AUX/E(brn&wht)Any ideas?
Dual Power Connector wiring for separate heat/cool thermostats
My house has separate thermostats for heat and cool control, each located in a different part of the house. It's a single-zone forced air system for both heat and cool. The existing thermostat wiring is minimal: 2 wires going to the heat thermostat (...
Returning Nest Thermostats
Hello,Back in July I purchased 3 Nest thermostats thru Amazon. We finally had a electrician show up today, but he informed us we do not have the correct wiring for the Nest and we should stick with what we have.Because it has been so long, Amazon wil...
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