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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 3999 Views
  • 0 replies
  • 5 kudos

Thermostat feature request

If temperature recorded goes below set point (x)Increase temperature target to new level, example (x + 3)When temperature recorded is greater than new level, decrease temperature back to first set point (x)I would class this as a mode selectionCould ...

Domhugman by Community Member
  • 266 Views
  • 4 replies
  • 1 kudos

Where can I buy a new nest heat link?

My heat link has stopped communicating with my boiler - receives signal but just clicks with no action. Customer support have refused to help as it’s 4 years old, leaving me in a freezing house with 4 kids. When I asked how to find a new heat link th...

JGracey by Community Member
  • 1091 Views
  • 6 replies
  • 0 kudos

Heating sounds like it's on when it's off

I have a Nest and often turn it off but then, at times when it would normally turn the heating on, I hear the heating system activating, even though it doesn't actually heat anything. Is this normal and how do I stop it? Thanks

JodieH by Community Member
  • 194 Views
  • 3 replies
  • 0 kudos

Defective heat link - Nest learning 2nd generation - why no recall?

My heat link is dead as a dodo. Which means, of course, I have no heat. Google knows what the problem is as I had an email from Boxt offering a free replacement. I thought it was a scam so I didn’t respond - until I figured out it wasn’t. Google has ...

JMK2 by Community Member
  • 655 Views
  • 5 replies
  • 0 kudos

Appalling service - how to escalate complaint

HelloOn returning home from hospital with my 6yr old daughter we found the heatlink attached to the boiler no longer working so the house was freezing. It has been since Sunday. I went on the website and completed the form with Boxt to get an enginee...

Nest thermostat hot water schedule issue

This week my nest thermostat/ the schedule has been playing up. It's been working fine for several years but this week Monday and today (Friday) the hot water hasn't been heating. The radiators have been. The heating system and hot water schedule has...

Dan7970 by Community Member
  • 243 Views
  • 5 replies
  • 0 kudos

Therm reading wrong temp

My thermastat appears to be reading 4-6 degrees warmer than the actual temp. How can I recalibrate ? Or is there another fix ?

Jeff423 by Community Member
  • 161 Views
  • 3 replies
  • 0 kudos

help with Wiring for Google Nest Thermostat G4CVZ

Hi-Can someone tell if me if HVAC is compatible with Google Nest Thermostat G4CVZHere's my old thermostat On my old thermostat:left side:orange to y2red to s1white to s2right sideRed to Rjumper wire from Rc to Rwhite to W1yellow to Ygreen to Gblue to...

thermostat wiring American Standard.jpg
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