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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 5175 Views
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  • 6 kudos

Nest Thermostat - Smart Programmable Wi-Fi Thermostat

I bought the above Nest Thermostat and have it running. It is running fine - except when I want to change the schedule (e.g. heating schedule). The thermostat is a new version that does not work with Nest app and it requires Google Home app. After I ...

WoofWoof by Community Member
  • 374 Views
  • 10 replies
  • 0 kudos

Google Nest History

The history has stopped feeding back the usage per day. It works very sporadically and doesn’t seem to be very accurate. Why is this happening?

nest heatlink

hi ive recently tried to connect thermostat e to google home after a router change and it said in nest to do a resetI did this and get to point of setting up heat link but cant get the blue light to stay on.ive bn on this for hours now ..please help ...

rob23 by Community Member
  • 296 Views
  • 5 replies
  • 0 kudos

Odd behaviour in app when learning - no shedule entries

Hi all. After having used my gen 3 stat for a while with a manually set up schedule I thought I'd give the learning mode a try. So I deleted all my manual schedule entries and turned on the learning options. After that I simply turned the stat to the...

Fredsie by Community Member
  • 242 Views
  • 3 replies
  • 0 kudos

Low battery after power outage

My best learning thermometer has worked fine until today. We had a intense power surge and then power outage for more than 24 hours. At first I wasn’t able to get it connected to wifi but I plugged it into a usb to charge for a bit and was able to ge...

Dgreiff by Community Member
  • 333 Views
  • 5 replies
  • 0 kudos

Nest E thermostat /nest thermostat sensor setup loop

I’m in the setup loop :Hi all, I have a Nest Thermostat E that I’ve been using for several months. I purchased a temperature sensor for my upstairs bedroom, so I can get the temperature readings that I need when I’m in my room.When I try to install t...

Kmoore222 by Community Member
  • 803 Views
  • 10 replies
  • 0 kudos

No cooling mode w/ Thermostat e

Installing older Nest Thermostat E I am not getting a cooling mode. Only Heat option and Eco. Nothing about air Thank u fro your time

3rd Gen thermostat wont connect to heat link

Hi, I've just been sent a new 3rd Gen thermostat as the last was faulty. I have set it up on the app and its connected to the WiFi so at least I can use it manually. However, it will not connect to the heatlink. I have tried resetting and now just ha...

Nick07 by Community Member
  • 268 Views
  • 3 replies
  • 0 kudos

Heat not working, cool air only

 Is the wiring correct? The rectangular box is my original thermostat vs the Google nest. Only cold air has been blowing and we are freezing. Please help, anyone!

E0A748FD-8704-4943-8793-8D70C93EC18B.jpeg
Cgarcia16 by Community Member
  • 650 Views
  • 10 replies
  • 0 kudos
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