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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 3984 Views
  • 0 replies
  • 5 kudos

Nest usage down but bill the same?

Hi everyone,My January Nest Home Report says that my energy usage was down by -65 hours (about 25%) compared with December. But my smart-metered bill hasn't substantially changed. Hive (!) mind, how is this possible?

karlsmith by Community Member
  • 228 Views
  • 3 replies
  • 0 kudos

Heatlink not working

Hello, our heatlink stopped working suddenly at the end of January so we are unable to switch on our central heating. How do I source a new heatlink?

Shins by Community Member
  • 236 Views
  • 3 replies
  • 0 kudos

So just had to deal with no heat

Was going to bed and poof, E294 code, no power, just spent 2 hours going through everything to finally just turn the furnace off and reinstall everything EXACTLY THE SAME WAY, with the google nest adapter, no changes and now it works just like it did...

BLS1031 by Community Member
  • 219 Views
  • 3 replies
  • 0 kudos

Heating won't come on

Out of the blue, the Nest seems to have taken over in some shape or form. While it will allow us to boost the hot water and appears to turn on the heating (i.e. it claims to be on and glows orange), if only the heating is turned on, the pilot light w...

Sonata by Community Member
  • 189 Views
  • 0 replies
  • 0 kudos

@Thermostat is driving me insane

My wife passed away suddenly on Christmas day due to hospital negligence leaving myself and kids in utter dispar..since then anytime I use the thermostat I constantly hear music playing and I do not know wee it is coming from..I don't know how to che...

BIGD2 by Community Member
  • 227 Views
  • 3 replies
  • 0 kudos

@Thermostate driving mw crazy

My wife passed away suddenly on Christmas day due to hospital negligence leaving myself and kids in utter dispar..since then anytime I use the thermostat I constantly hear music playing and I do not know wee it is coming from..I don't know how to che...

BIGD2 by Community Member
  • 171 Views
  • 3 replies
  • 0 kudos

Design idea to submit

I live in a home with multiple thermostats; so for any home with multiple thermostats, why is there no receiver/sensor design with a Premium screen or hub to control multiple sensors?

TayG by Community Member
  • 197 Views
  • 1 replies
  • 0 kudos

How do you deactivate the eco auto settings?.

I'm tired of coming home to the house at 65 or 64 because the dumb thermostat keeps going to eco mode. How do I get rid of this annoying feature. I did once before but after an internet reset, I forgot how.

KirkP2023 by Community Member
  • 583 Views
  • 5 replies
  • 0 kudos
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