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Nest Thermostats

Forum Posts

Resolved! WiFi error W5

Hello. I’ve had a Nest 3rd gen Learning Thermostat for about 4 months now and it’s been awesome! Today it started showing error code W5 it isn’t seeing my router or my mobile hotspot and I’ve tried all the troubleshooting steps repeatedly, restarted ...

Stpierredm by Community Member
  • 26 replies
  • 0 kudos

Heat link not working

Heat link has no lights except when I plug usb in. But still doesn’t control heat in room. Tried all the help suggestions, but looks like it may be a fault with the heat link terminal. Only 16 months old. Any suggestions as still under warranty so I ...

Ncrocky by Community Member
  • 3 replies
  • 0 kudos

Heat link not working

The heat link connected to my boiler does not work, no light flashing to establish connection and you can't manually turn the heating on/off with the button on the heat link. The only thing that seems to work is when I insert a USB into the heat link...

Thermostat can’t connect to WiFi

My thermostat is in FL. I am in MI. My power in FL went out and my nest thermostat won’t reconnect to my router. My Schlage smart door lock reconnected to my router by itself. My Wyze camera reconnected to my router by itself. But this expensive SMAR...

kzett by Community Member
  • 0 replies
  • 0 kudos