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Nest Thermostats

Blog Posts

Prepping for a cleaner heating season Read more

Nest Renew: Our community user explains why he chose the premium subscription. Read more

Nest Renew: Our community user shares experience Read more

Featured Posts

Home/Away Assist, returning home always stuck in eco mode Read more

Forum Posts

Nest App Thermostat Offline

I own a two Nest Thermostat (Gen 1), a Google Nest Hello Doorbell and a Nest Protect.This could be coincidence, but ever since we install the our new Google Nest Hello Doorbell, our Nest Thermostat has been consistently offline for almost ###########...

Grabino by Community Member
  • 0 replies
  • 0 kudos

Nest learning thermostat gen3 weird power issue

After installing this new Nest learning thermostat, my furnace started to behave weirdly: when the temperature falls, the furnace turns on and the blower turns on, but then both the furnace and blower would suddenly turn off at the same time after be...

Min by Community Member
  • 1 replies
  • 0 kudos

Still waiting for refund

Expecting a refund within ############ days of sending an invoice for getting heat link replaced due to fault. Nearly 6 weeks later, everytime I speak to someone I get told it's with the senior team. Can anyone help?

sarah3212k by Community Member
  • 10 replies
  • 0 kudos

App showing off line Nest Learning Thermostat

My new thermostat shows it’s online and connects to another sensor no problem but the app shows that it’s not online. My phone and thermostat are on same Wi-Fi network. Wi-Fi is working fine. I have the latest update for the app. Installed thermostat...

Schwarze by Community Member
  • 0 replies
  • 0 kudos


Is the constant power to the thermostat 24v and is the power wire coming from the board of furnace or off the transformer?

Adding Nest Thermostat to Home app

At one time the Home app on my phone was displaying status of a Nest thermostat and I could control the thermostat in that app or via the Nest app. Recently though, I tried to access the thermostat from the Home app but the display just spun a circle...

Bry_Pratt by Community Member
  • 2 replies
  • 1 kudos

Nest next gen not kicking on ac compressor

 I have an eim honeywell system. Bypassed it for the nest next generation. I do have a humidifier and I used the * for that. So everything works accept the ac outdoor unit nit kicking on. The fan inside kicks on fine. The only thing I can think is I ...

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MattH by Community Member
  • 0 replies
  • 0 kudos

Google Nest Thermostat Multiple Zone

I have only one nest device but I have 4 thermostats set up in a zone system. I only have one Nest, and I was told that I did not need more than that, but I am not seeing any instructions for installing with zones.Question 1: Am I actually able to us...