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Nest Thermostats

Blog Posts

Support changes to our earliest generation Nest Learning Thermostats Read more

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 17305 Views
  • 0 replies
  • 6 kudos

Troubleshooting Nest Thermostat Wi-Fi Connectivity Issues

Hi all, I’ve been experiencing some intermittent Wi-Fi connectivity issues with my Nest thermostat and I’m hoping to get some advice or troubleshooting tips from the community. The thermostat seems to disconnect from Wi-Fi randomly, even though my ho...

Cipher5 by • Community Member
  • 486 Views
  • 3 replies
  • 1 kudos

Nest thermostat 4th gen doesn’t have heat or cold

I have my new nest setup with exactly the wiring that was setup with the old thermostat, but it only blows room air, no heat or cold. Our system is a heat pump with electric heating. What should I do?

Sobs by • Community Member
  • 272 Views
  • 1 replies
  • 0 kudos

Could someone please help me set up my 4th Gen Thermostat?

Could someone please help me set up my 4th Gen Thermostat?I have a Lennox X15 heat pump and a G50UH-36B gas furnace. The heat pump stopped working many years ago, and our HVAC company bypassed it but could still run the ac. I recently purchased the 4...

TroyG by • Community Member
  • 201 Views
  • 1 replies
  • 0 kudos

where to connect spare gray wire

My old thermostat has a spare gray wire currently in slot labeled L. I am not sure where to connect in my Nest. I have a geothermal system with heat pump.

rbulkley by • Community Member
  • 251 Views
  • 2 replies
  • 0 kudos

Google nest blowing hot air when in cool mode

I have two Nest Learning thermostats. One is called "Down"; the other is called "Up". "Down" has worked perfectly for years until yesterday when we decided to run the AC. After a few minutes, the thermostat caused warm air to blow. I swapped the two ...

SCDSCHR by • Community Member
  • 711 Views
  • 3 replies
  • 0 kudos

Google Nest Thermostat Lock function

I'd like to know if all models have a lock function to set a certain minimum temperature that guests in a rental property cannot change. Thank you for the info.

Scooby01 by • Community Member
  • 268 Views
  • 1 replies
  • 0 kudos

Nest (base) thermostats not seeing W, Y and G wires

I (or rather my HVAC techs) just installed a new zoning controller (Ecojay Smartzone 4X) with two new Nest thermostats (the base model) upstairs and downstairs, and everything went fine. Except that neither thermostat sees either the W, Y or G wires....

dhs910 by • Community Member
  • 1095 Views
  • 11 replies
  • 0 kudos
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