Nest Thermostats

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

Long time taken to reduce temperate

Hi the thermostat says the temperature is 24.5 degrees but we have set the desired temperature to 21 degrees. I would have expected this to turn the radiators off so the temperature comes down and only use them once 21 degrees reached to maintain tha...

Learning Thermostat scheduling

A couple questions or suggestions if these are not features yet.1. With temperature sensors, is there a way to switch to different sensors by any customized time instead of only able to choose from the 4 time zone shown on the app, this is not very c...

Thermostat app connection trouble

Is there any way you could send a technician to my home to identify the issue, I've troubleshooted every suggestion and nothing is working. I've tried reinstalling the app, and factory resetting the thermometer and it still says that it's already con...

Resolved! Nest 3rd Gen Thermostat

Why is hard getting a customer service phone number to help solve the WIFI connection on the Nest 3rd Gen Thermostat problem? The Nest 3rd Gen Thermostat has a common problem with WIFI connection message nest.com/w5. The support help center and Conta...

Resolved! Will a Nest thermostat work with Lennox EL23/SLP99?

I’m getting bids for a new home HVAC system. Lennox EL23/SLP99 lists a Lennox S30 Communicating Thermostat for the modulating variable speed system. In my existing home, I have a Nest thermostat working with a Daikin FIT inverter air conditioner & mo...

Heat Link 3rd Gen - dead

As it seems with many others, my Heat Link died abruptly tonight after working fine for the last 3 years or so. No lights whatsoever on the Heat Link and no reaction from holding the reset/manual control button for any length of time. Error code H71 ...

Nest heat link - Ireland install

Ireland Nest install with heat link. Heat link dead .. usb connection powers up lights but appears to power no other functionality. From previous posts Google was replacing faulty heat links out of warranty (mineis just just under 5 years old). Does ...

Resolved! Do I need a professional installer? Nest Thermostat

I've installed a few of these before no problem. I've never received the prompt that I need to get a professional to install.Here's the existing wiring: https://imgur.com/a/uRUPFgII found this pro wiring guide: https://www.snapav.com/wcsstore/Extende...

Resolved! Google Nest 3rd gen thermostat

Nest 3rd gen thermostat worked fine for a couple of months then lost wi-fi connection. Nest app not connecting either. Performed all recommended troubleshooting but still not working as it should. Phoned Google and the upshot is they're sending me an...

Resolved! Nest thermostat only works when swapping with other Nest-controlled unit

I have two HVAC units, both controlled by Nest learning thermostats. They both have worked great for the past several years that I have had them. Nest 1 is connected to a system without a C-wire without issues and Nest 2 is connected to a system with...

Google Nest Community

Blog Posts

Help Center

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Long time taken to reduce temperate

Learning Thermostat scheduling

Thermostat app connection trouble

Resolved! Nest 3rd Gen Thermostat

Resolved! Will a Nest thermostat work with Lennox EL23/SLP99?

Heat Link 3rd Gen - dead

Nest heat link - Ireland install

Resolved! Do I need a professional installer? Nest Thermostat

Resolved! Google Nest 3rd gen thermostat

Resolved! Nest thermostat only works when swapping with other Nest-controlled unit

Google Nest shows incompatible in Google Home app,...

Nest Locked and Not Connected to App

Nest w5 error

Nest isn't compatable

Nest app displaying that heat is on when it's real...

I forgot my nest thermostat PIN

Nee house has Nest - no instructions left

Error code No C power

Nest.com/W5 Error Wont Connect

Granting access to Nest thermostat to someone else

Yes - I use automations or Routines everday!
No - I don't use automations or Routines
Yes - I have some created, but don't use them everyday