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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 3994 Views
  • 0 replies
  • 5 kudos

Resolved! Need help turning Nest off while away.

I have a few Nest Learning Thermostats in our home that are connected to a radiant heating system. I travel alot and want to turn the heat off completely while I'm gone.I have the thermostat set as follows: Home/Away Assist = OFFAuto Schedule = OFFHo...

mlondon1 by Community Member
  • 437 Views
  • 7 replies
  • 0 kudos

Resolved! Heat wont work

 When I turn it on it shows it’s heating but everything comes out cold. I have a heat pump model UPRL-036JEC and followed the color guide from the app and transferred everything the way it told me to. No heat yet everything is running.

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Nest compatibility

 Is this the place to post photo for wiring compatibility check? Appreciate the guidance. Thanks in advance.

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sga1011 by Community Member
  • 332 Views
  • 7 replies
  • 0 kudos

Resolved! Heat link not working

My heat link is not working, had my installer to check it and it need replacement

Jamescush by Community Member
  • 276 Views
  • 3 replies
  • 0 kudos

Fan shuts off prematurely

We have a fan that can run independent of the heat or cool function (G wire). When we set it to run for a specific time (I.e., 12 hours) it shuts off prematurely — there doesn’t seem to be a pattern. The scheduling feature is off. Any idea why it mig...

Nest thermostat starts every 15 minutes for five minutes

Thermostat starts for five minutes every fifteen minutes check logs. My system is a water source heat pump, climate master tranquility 16 installed on 01/14/22.• I am afraid my new unit will be damaged because it turns on and off too much, or I misse...

Jludmir by Community Member
  • 1086 Views
  • 9 replies
  • 0 kudos
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