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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 3984 Views
  • 0 replies
  • 5 kudos

thermostat wont follow schedule and changes randomly

My thermostat randomly changes to to a heating temp of anywhere from 51-61. I have turned off all learning functions,and all auto schedule. I have done at least 5 factory resets and yesterday it reset itself and came back up in German. It worked fine...

BDFree by Community Member
  • 186 Views
  • 3 replies
  • 0 kudos

Nest compatible?

 Is the Nest learning thermostat compatible with an American Standard Air Handler? Tried installing nest, but it wouldn’t work.

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Won’t connect to Wi-Fi

Tried troubleshooting the nest and it still won’t connect to the internet. Everything else connects to the Wi-Fi except the Nest who won’t even recognize the network.

Nest Thermostat 2nd Gen will not connect to wifi

After years of no problems, I awoke to one of my nest thermostats disconnected from Wi-Fi. It will not reconnect, even after following all the troubleshooting recommendations and resetting my router. I then reset the device and of course am completel...

MTownRD by Community Member
  • 693 Views
  • 12 replies
  • 0 kudos

Nest Thermostat connecttion

I installed the power connector and have the 3 wires to connect...BUT, the plugs on the nest thermostat have :G, R, and OB....the 3 wires from the nest power connector are for: R, W, and C........!? how do I do this?

tonyt123 by Community Member
  • 325 Views
  • 7 replies
  • 0 kudos

#rd Generation Nest

I keep reading where the thermostat does not turn the heat on. I have the same problem, it's intermittent and still happening I have yet to read an answer other than the stupid take it off the wall and charge it. Mine is hard wired and I 100% know it...

Mike54 by Community Member
  • 254 Views
  • 5 replies
  • 0 kudos

NEST E with no Cooling Mode

I have a 4 wire system connected to a NEST E. Everything is working with the exception of a missing Cool Mode. In my Equipment Settings, 3 of the 4 wires are 'recognized'; Red, White and Green. The Y wire connection is not recognized. Because I do no...

Fredymac by Community Member
  • 570 Views
  • 3 replies
  • 0 kudos

Nest Renew Still Active On Thermostat

Somehow Nest Renew Basic got activated on my account and thermostat. I managed to get it cancelled on my account but the thermostat is still making automated Nest Renew changes. I know this because of the yellow Nest Renew icon that pops up on the th...

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