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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 3994 Views
  • 0 replies
  • 5 kudos

Nest Sensor reads at -337 Fahrenheit. Anyone else?

My Nest Sensor is reading at -337 Fahrenheit.I have done all of the troubleshooting steps: battery replace, factory reset, remove and attach to the Thermostat. I suspect the temperature sensor is either broken or SEVERLY misfiring, as this is a tempe...

techica by Community Member
  • 587 Views
  • 12 replies
  • 0 kudos

Nest battery

Nest says battery low replace.Where do I buy one? 

b53c53d82 by Community Member
  • 355 Views
  • 6 replies
  • 0 kudos

Nest thermostat

I tried to connect my thermostat. I had one wiring wrong and had to start over. Now the system will not connect Says couldn’t connect may need to reset. I cannot reset because it never connected. I think it is still trying to connect to the first con...

Abck by Community Member
  • 205 Views
  • 3 replies
  • 1 kudos

3rd Gen Learning Thermostat Repeatedly Low Battery

My 3rd Gen Learning Thermostat began having low battery and loss of connectivity several weeks ago. After charging for several hours using the USB cord, it works normally until a few days later when the battery is again low, the system won't connect ...

HollyK by Community Member
  • 1142 Views
  • 14 replies
  • 0 kudos

Mute sounds on thermostat menu

Just installed our nest thermostat and enjoy everything about it so far except that it seems there’s no way to mute the sounds that occur as you click through the menu of the thermostat. I checked the settings of both the thermostat and the Google ho...

clubgoat by Community Member
  • 460 Views
  • 1 replies
  • 0 kudos

Nest Thermostat overheats ant reads a temp of 120 degrees

Something inside one of my nest thermostats started overheating causing the device to read the wrong indoor temperature. I tried rebooting it and changing the batteries but nothing helps. When I unplug it from the wall it cools off and begins to read...

Boris1 by Community Member
  • 742 Views
  • 5 replies
  • 1 kudos

Best thermostast

I am freezing and I need help !! I’m help help I have a heat pump and when it’s set to heating it’s only blowing cool air !! On my Waite have a blue and black idk !! Helppp I need heat . I am using the black wire on the c .. and I have a blue wire le...

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