Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Nest not connecting to Heat Link
I have tried all the advice on here but my Nest just won’t connect to the Heat Link. It was working fine for years until last week. I have family arriving tomorrow to stay and really need this fixed so any help is most welcome, thank you
Unenrolling from NEST RUSH HOUR Rewards is RIDICULOUSLY HARD!
On hold for 1 hour to unenroll from this bull**bleep** "Rush Hour Program" this is UTTER BS! why the first custeomer service guy is unable to un enroll?? he had to put me on hold for an hour and "ELEVATE" my case for someone to "CHECK THE UN ENROLLME...
I already have a nest learning thermostat in the wall, no need to remove the old one. Setting it up
I dont have a single clue what a platform is so I dont know if this is posted in the right place. I already have a nest learning thermostat in the wall, the a/c guy put it in there, but he didn't guide us through the setting up process. I dont have a...
Nest running my AC but not cooling.
I have had this Thermostat for almost 2 years now. It has NEVER worked for me. I have had the same problem when I installed it. It just runs the fan but does not cool my 2 bedroom condo. I JUST replaced my old AC unit and tried installing it again, a...
Nest learning thermostat didn't last 3 years.
I was gifted my nest thermostat for my new home in October of 2019. It no longer works. I replaced it with a cheap store bought thermostat and my ac is working again. The nest won't hold a charge it keeps throwing error codes, won't connect to wifi. ...
Resolved! Heat comes on when I want cool
I made a mistake and selected a prompt to remove the star wire. I could not get out of the applicaation so I answered random questions to move forward. Now my AC is blowing heat, its the middle of the summer. What shall I do?
Can't log into nest app on my iPhone & when I select "Forgot Password" I never recv PW reset email
Can't log into nest app on my iPhone & when I select "Forgot Password" I never recv PW reset email. Please do not close or lock this thread until this is resolved.
A/C Keeps running after set temperature is reached
My A/C continues to run LONG after the set temperature is reached. I have it set to 75 and it has read that the room temperature is 75 all afternoon, but it has been running for a few hours. This keeps happening. The only way to turn it off is to tur...
Nest 3rd Generation Thermostat vs Quantumm Fiber vs Google Home App
I bought a new Nest Learning Thermostat that is working fine but i am having issues to connect in the Wi-Fi (QuantummFiber) and I can not connect it in my Google Home App. I follow the instructions to add a new device but nothing happen. any idea or ...
Nest compatible?
When I wire to the same labels from this Honeywell to the Nest Thermostat, I receive a e294 error, but the R wire from here is connected. Is this a compatibility issue?
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