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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 21934 Views
  • 0 replies
  • 6 kudos

Nest thermostat ( newbe)

Hi AllHoping you can help.Got my Nest Thermostat Installation by the hubby but I'm not sure if its connected to the boiler plus hot water as i cant see it on the nest ...and I have no idea on how to use it(hope that doesn't sound silly) it's installe...

Madison1 by Community Member
  • 650 Views
  • 5 replies
  • 0 kudos

Can't locate heat link in new property

Hi, I moved into a new property last year, and neither I, nor 2 engineers who have visited have any idea where the heat link is and so it cannot be replaced. Just wondered if Google Nest retain any information on who installs their products or if the...

Hibiscus by Community Member
  • 2012 Views
  • 7 replies
  • 0 kudos

Nest Compatibility Thermostat

I am unable to confirm compatibility of my Nest Thermostat as I live in a condo building so I can't confirm the make and model of our heating and cooling unit. If someone would be able to be confirm this through just the photos I have that would be a...

IMG_4679.jpeg Screenshot 2023-09-16 at 9.33.59 AM Small.jpeg
sgalle by Community Member
  • 949 Views
  • 5 replies
  • 0 kudos

Nest thermostat not connecting to app after brief power outage

We had a power outage last night during Hurricane Lee. Our generator kicked on immediately so no long outage. We noticed soon after that Nest was not connected to our Google Home app. So I gave it a simple restart. It did not reconnect to app.It is c...

Swen by Community Member
  • 1141 Views
  • 5 replies
  • 0 kudos

Flashing light no display

We installed a nest system autumn last year. Around June the thermostat stopped connecting to the WiFi and now it just flashes a greengreen with a blank screen . The documentation says this should not last very long, but it has been two months. I hav...

Nest thermostat e

Hi guys , on my old thermostat I have just 2 wire conected , L and call for heat wire, and earth wire who's not connected, can i connected heat link on this wires?Thank you

Bogdantgm by Community Member
  • 656 Views
  • 4 replies
  • 0 kudos

Can’t connect thermostat with Wi-Fi

I have three Nest learning thermostats and 1 of them has been offline for some time. Though it was offline, it had power and I was able to change/access setting on the thermostat directly. It wouldn’t detect my network automatically when I went into ...

Trshome by Community Member
  • 2307 Views
  • 5 replies
  • 0 kudos

Nest and google app showing thermostat offline

Thermostat is online and working. Reset everything. Disconnected thermostat and router, reconnected both. Removed therm from google home and nest apps. Added back and still getting same msg that therm is offline

Kespo by Community Member
  • 558 Views
  • 2 replies
  • 0 kudos

Nest Thermostat Low Battery Issues

Installed new Nest Learning Thermostat. It had been working fine for the last 7-8 months.. Now get message low battery and can't connect to WiFi. Tried resetting and still shuts off. Tried charging on USB and device gets very warm. It’s says to put b...

Jackie24 by Community Member
  • 1477 Views
  • 9 replies
  • 0 kudos

Next works with heat/cooling fan doesn’t turn on

I didn’t have a C common so I used the fan as the common. The heat works but when I turn on the A/C only the compressor outside comes on and not the fan inside. The Nest says it will turn on in 2 hrs!

Xcz5785 by Community Member
  • 590 Views
  • 2 replies
  • 0 kudos
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