Troubleshoot a W5 Code on Nest Thermostat Read more
Forum Posts
w5 error
Nest Thermostat has the reported "w5 error" and cannot connect to WiFi Have a case open since 3rd April sent mails everyday and still no response. I send all info and still no update this is still under warranty so how much more does one need to prov...
Nest Wi-Fi issue
It used to connect to Wi-Fi but now It was not. I had tried so many times to reboot, restart, and nothing worked. I Installed this system not even 1-year yet. What's happening now? How can we fix it? How can I get a new one instead?
Nest thermostat stuck on
My nest 3rd generation has turned on the hot water valve and it won’t turn off. I’ve tried a reset. The only way to turn it off is to disable the option completely in the nest pro section?
W5 error and tried all of the recommendations
My Nest Thermostat has the reported "w5 error" and cannot connect to WiFi. It does not even detect the WiFi. Have tried all suggestions (restart and reset both the router and Nest Thermostat) and still won’t connect to WiFi. From what I am reading it...
Switch to this phone
Google home, if I enter the menu "detects the presence of people from the phone" it always gives me "switch to this phone". I follow all the wizard successfully. I go out I come back and gives me again "switch to this phone".I don't understand why.Th...
Compatibility check
will our nest learning thermostat work with this system? It is a heat pump system. Currently right now I’m not getting any power to the nest thermostat by plugging in the C and R wire. There is only two wires but the old system had a bridge/wire in...
Reconnect Nest Thermostat to wiFi
Hi, after power outage,Nest learning thermostat, can’t connect to wifi.
Wiring compatibility
Hi,we have a rheem thermostat(RHC-TST401MDMS) with the wiring shown in pics. As shown in pictures a blue wire is connected to V (PWM Output). Need expert advice if google nest is compatible with the wiring shown in pics and where should we connect th...
Heat link
Heat hive has stopped working out off the blue. Power going into the hive unit but it is dead. Tried all troubleshooting solutions and still nothing. Is there a fault with the product that can be fixed
