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Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Nest thermostat
Please help I’ve never had a problem with heating before but my heating won’t come on downstairs on next ?? I’ve checked network re started router , I’ve reset thermostat still the radiators downstairs won’t come on. heating upstairs & hot water work...
Thermostat control
Please can someone help. For some strange reason I have lost the thermostat control on my mobile home app... it was there now its disappeared!!Tried to find it...no luckAny ideas?
My thermostat schedule does not work
I have looked through all previous customer issues and still cant figure out why my heating schedule seems to have a mind of its own. It used to work perfectly but since i tried out the nest "learn my schedule" it now completley ignores my set schedu...
Rental property t-stat control
Does anyone know how to set up a nest thermostat for a non-owner occupied rental property. I would like to set the minimum maximum temperatures and the schedule and use the tenant phone numbers to trigger the away feature. But I do not want the tenan...
Why is my nest selecting away mode overnight?
I keep waking up freezing in the morning because my nest has turned to away mode overnight and not kicked in the morning schedule. Of course we’re not moving around and activating the thermostat overnight - we’re asleep but we don’t want to wake up f...
Second Thermostat is offline and nothing I have tried is connecting it
My second thermostat has gone offline. I have tried resetting and followed the advice for a W5 error code but nothing is working. I don't seem to have the menu choices that I need either. I have now removed the product from my Nest App to try and rec...
Wiring configuration help
Can someone please tell how to connect this to Nest Gen 3 thermostats. R B D wires
2 power connectors wired to Taco SR506
I have a Taco SR506 relay running 5 zones of heated floors. 3 of the zones I'm running with manual thermostats. 2 (zones 3&4) I'd like to run the Nest Learning thermostats. I was told by Taco I should be able to run 2 Nest Learning Stats without runn...
Humidity at 78% and not cooling 48hrs after install of Nest thermostat
Before installing our nest thermostat, our AC was working fantastic, ice cold, low humidity. Once we installed the nest, we realized the home was not cooling effectively. The thermostat would say that the temp is 69 F but the actual in house temp was...
How do I make a complaint about the recent customer support
I want to know how to make a complaint please can you tell me what the process is?Case ID [1-2895000032812]I recently contacted the Nest Helpdesk because my Nest thermostat was triggering my boiler to fire up despite neither the heating or hot water ...
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