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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4879 Views
  • 0 replies
  • 5 kudos

Locking a nest thermostat

Is there a way to lock out the Nest Thermostat? I have a 1st gen and 2nd gen in my home on which I can set a pin. But I can't seem to do it on my new "Nest Thermostat"Thanks

sdmitchell by Community Member
  • 617 Views
  • 11 replies
  • 0 kudos

Nest Learning Thermostat - wifi connection

My thermostat was connected to my wifi for almost a year and now has disconnected and I cannot get it to reconnect. I have not changed the SSID or password since.Any ideas on how to get it back connected? I've reset it, I've removed it and reinstalle...

ken34wh by Community Member
  • 272 Views
  • 6 replies
  • 0 kudos

Thermostat gen 3 app

I had the 3rd gen thermostat installed last July 2021, had it all set up and the app put on my mobile phone. I was able to schedule hot water and heating at the click of a button via the app on the mobile.However, I have recently changed my mobile ph...

Danno297 by Community Member
  • 241 Views
  • 3 replies
  • 0 kudos

Wire connectivity

My old thermostat had an O (orange wire) and a B (brown wire), what are the compatible connectors on the nest.I also have a Y(yellow)G (green)W (white)C (Blue)RH (red)

Tmcgoo by Community Member
  • 184 Views
  • 3 replies
  • 0 kudos

Fan schedule is not working as expected

Many of us already complained that the fan schedule is not working as we expected and configured.Exhibit 1I've set mine to run between 10PM - 5AM every hour for 30 minutes. I wake up with a stuffy noise during the night and clearly the fan hasn't bee...

Batjaa by Community Member
  • 1225 Views
  • 15 replies
  • 0 kudos

Thermostat is running, however the heat is not

Our thermostat is on and orange (for heat) but no heat is coming out of vents, nothing turns on. The thermostat has no error code. It currently says I ran my heat for 21 hours yesterday, which it never did.I uninstalled in app. Disconnected from the ...

KimmyB by Community Member
  • 260 Views
  • 3 replies
  • 0 kudos

Current temperature display

How can I see the actual current temperature of my home when I am away, via the App or the Nest Web login? Looking at the moment on the App it shows only: Heat set to / Inside Humidity /Outside TempOn the web page as my Heating is off it just shows: ...

whinbush by Community Member
  • 300 Views
  • 3 replies
  • 0 kudos
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