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Nest Thermostats

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Troubleshoot a W5 Code on Nest Thermostat Read more

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Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 3998 Views
  • 0 replies
  • 5 kudos

History report does not reflect on-off patters

HiOut history reports for the 3 sensors do not reflect the times the boiler is operating. I have a very simple schedule 6-9am and 6-9pm but the schedule is showing on at about 10am off at about 1pm and on 10pm off 1am. This looks like a time zone pro...

KatyaC by Community Member
  • 72 Views
  • 0 replies
  • 0 kudos

Heat Link dead - H72 - Power to the thermostat is off

Hi there, I currently have 2x Nest learning thermostats, both model Display-3.4 running from 2x heat links, both model Amber-2.5. The downstairs thermostat is displaying the H72 error message and stating that no power is going to the thermostat. No l...

DiarmuidB by Community Member
  • 159 Views
  • 1 replies
  • 0 kudos

Setpoint temperature

I use a 3rd gen thermostat in learning mode.Is there a way to set the target heating temperature to 18C (64F) instead of 21C (70F) other than by setting a schedule?

Thermostat not connecting

We have a 2nd generation Nest Thermostat & the heat link has stopped responding - the boiler is fine, we have hot water. No switches are tripped & I've tried resetting but no response at all from the heat link.

Marieiram by Community Member
  • 121 Views
  • 0 replies
  • 0 kudos

I’m so over this Nest thermostat

I just bought a house. It has 2 thermostats. The previous owner was able to give me the password for the first one and which I am able to control the through the app. The second one he forgot the password. We have tried everything and neither of us c...

Alemle by Community Member
  • 240 Views
  • 4 replies
  • 1 kudos

Nest Thermostat

I have a nest 3rd generation learning thermostat forgot the pin code and it is also offline and have no access to a computer

Jgh8516 by Community Member
  • 209 Views
  • 4 replies
  • 0 kudos

Nest learning thermostat

 in this picture there's a jumper wire on RC that goes to R I'm not sure if I need that jumper wire on The Nest learning thermostat can someone help

20221010_200443.jpg
Krandol by Community Member
  • 526 Views
  • 9 replies
  • 0 kudos

Setting home/away different rooms 3rd gen learning

I have 3 thermostats for our air con and trying to get the best settingsLiving room - manually adjust as we use it very adhoc and are often in/out of this roomOffice - sensor. I use this for a few hours inconsistently so no real schedule but often fo...

Chris0812 by Community Member
  • 191 Views
  • 3 replies
  • 0 kudos

Turns on only when it detects motion

doesn’t stay at temperature and only turns on to heat to set temperature when it detects motion. How do I set it so that it stays at the selected temperature

2skhatri by Community Member
  • 485 Views
  • 7 replies
  • 0 kudos
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