heat control

[kylan0609]

What do I do to keep the heat from going off after30 minutes

[Jenelyn_O]

Hi kylan0609,

Thanks for reaching out — I'm sorry for the delay. Your thermostat might have an active schedule. I'd like to know more about it. A few questions: what type of Nest Thermostat do you have? In what country are you located? Do you have a C wire?

Best,

Jenelyn