heating/cooling swapped, no O/B setting, gen 1

[luxturna]

Heating and cooling are swapped. I have to set it to heat mode for my house to get cooler. All the articles I read about swapping heating and cooling say to switch O/S setting under Thermostat on the Google Home app. This is not a setting on my Home app.  

Old thermostat had R, Y (with jumper to W), G, O. 

Nest has R, Y, G the same. It asked me to plug O into W. Even if I plug O into O/B, it does not work. 

How else can I change heating/cooling? 

[kayers11]

connect your W1 to your O/B  if you have a 2 stage unit 

[luxturna]

i tried this and it made no difference. thank you for the suggestion!

[kayers11]

connect W1 to O/B  and insert wire into O/B  connection port

[DeboraJ]

Hi @luxturna,

Thank you for reaching out to the community! I understand that you have been experiencing some issues with your Nest thermostat while using the Google Home app, specifically that the heating and cooling functions are swapped. I really appreciate you providing me with the wiring configuration of your device. I'll be happy to assist you with this.

And thank you, kayers11, for providing those suggestions! 

Before we continue, I need to gather some information:

• What type of Nest thermostat do you have?
• Is this the first time you've activated heating or cooling since the change of season?
• What kind of HVAC system do you have (e.g., heat pump, conventional system)?
• What was the model of your previous thermostat?

I will be wating for your response.

Best regards,

Debora