03-01-2023 12:24 PM
device said it was connected but phone said offline - then i reset the thermostat and now saying i cant connect to Wifi - see nest.com/w2? there is no help number to call .. no help at all fromthe website.. wifi works but cant connect so frustrating
03-01-2023 01:49 PM
similar problem.
Lost power and internet.
Reset internet.
I can connect to my network but can't connect to nest app. Gets stuck at entry key step.
03-01-2023 05:15 PM
Ever find a solution ??
03-07-2023 12:48 PM
Hey there,
I wanted to follow up and see if I could be of any help. I found an article with some troubleshooting steps. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Best regards,
Jake
03-10-2023 10:08 AM
Hey there,
I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.
Best regards,
Jake
03-11-2023 03:42 PM
Hello folks,
I'm checking in to make sure that you've seen our response. Please let us know if you have any additional questions or concerns before we lock this thread in 24 hours.
Thanks,
Mark
03-01-2023 05:34 PM
Unfortunately, not yet and I got tired of wasting my time dealing with it today... I guess i will have to reset the tstat and reenter the passwords, etc. what at PITA.