12-27-2021 07:02 PM
12-27-2021 07:41 PM
Having the same issue, verified through the router it is in fact connected and receiving / sending data (nest 1st gen or 2nd)
12-27-2021 08:52 PM
I’m having the same issue. But when I check the nest it’s connected to the internet.
12-28-2021 10:15 PM
Yes, mines was too. I had to reset and re-enter and it worked.
12-28-2021 10:18 PM
My Nest stated connected, but the APP was off-line. I reset the Nest and started over and it worked through the APP
12-27-2021 09:55 PM
I’m also having the same issue. Nest app says offline. I’m not physically at the house so I can’t reset in person. Is it possible to remotely reset?
12-28-2021 10:10 PM
I had to reset while at home and it worked