my nest thermostat is stuck on "continue setup with google home app"

[rgaila]

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original Poster: Late2the Party 

removed batteries to reset the thermostat but it is still stuck on

[jepson]

I have this issue too

[marock]

i have the same problem, its not the batteries, so  what is it