12-30-2022 10:26 AM
Hello, I have followed other advice on here. Reset my nest learning thermometer completely (losing all my historical data and my longtime schedule, btw). I have uninstalled and reinstalled my app. Both devices are connected to at home wifi and I am at home. The learning thermometer will not give me an entry key.
Also, this never was a problem for me for many years, before Google showed up.
01-02-2023 08:44 AM
Try these steps:
01-05-2023 12:51 PM
I wanted to ensure that everything was covered here.
Thanks for sharing the steps, @davidking.
@al2220, I'm sorry to hear that you're having issues adding your thermostat. How's it going? Were you able to do the steps shared by davidking? I'd be glad to hear from you; we'd like to make sure everything is working. Please keep us posted on how it goes.
01-08-2023 12:56 PM
I wanted to see if you still needed help. Please let us know if you have any other questions or concerns.
01-09-2023 01:22 PM
I'm checking in to make sure that you've seen our response. Please let us know if you have any additional questions or concerns before we lock this thread in 24 hours.