nest thermostat E indoor temperature incorrect. says indoor 69 but i have it set for 50.

[pg2024]

i bought a house with nest E. set it at 50 for upstate new york. temp outside is 24. indoor temp reads 65. i am away and concerned my boiler is running to heat house to 65!

[zoeuvre]

Hi pg2024, 

Uh-oh! I'm sorry to hear that your thermostat is reading an incorrect indoor temperature. A few questions: 

• When was the thermostat installed?
• Where did you install your thermostat? in a room and on a wall or stand?
• Do you have other active Nest Thermostats? If yes, do they show the same issue?
• When did the issue start?
• Have you tried any troubleshooting steps? If yes, would you mind listing them?

Also, take note that you need to be in front of the thermostat to troubleshoot. If you are away from the thermostat's location but you have someone there to perform, you may ask them to do so. 

Keep us posted.

Best,

Zoe