A month or so ago nest thermostat lost wifi connection. Presents W5 error. Have tried all steps recommended for resolution with no success. Found article online that indicates this is a known issue and that it may not be possible to resolve and I need to contact google tech support but the online support is a merry go round, you go through the prompts only to be redirected to the question tree where you first started. Hope someone can help. I must have remote access to the thermostat.
Solved! Go to Solution.
It looks like we have come to a solution so I'm going to be locking this thread. If you have any other concerns or questions, please feel free to create a new thread.
Have a great day.