nest thermostat

[ashli2]

why does my nest keep a 5 degree range on?  If I schedule it to be 68 and want to change it, it won't let me.  Or if I set it to 68 it was 73 in house????

[EdwardT]

Hi ashli2,

Thanks for reaching out. I'm sorry to hear that you're having an issue with your Nest Thermostat. I'd love to know more about this and I have a few questions:

• What type of Nest Thermostat do you have?
• What mode is your Nest Thermostat on?
• Are you getting any message when you try to set a schedule?

Looking forward to your response.

Thanks,

Edward

[EdwardT]

Hi ashli2,

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

Thanks,

Edward

[EdwardT]

Hi ashli2,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward