new android phone

[Widget1319]

Nest Wired is remembering my old phone .I cannot get it on my new phone says to delete the old account. tried unsuccessfully?  Label incorrect above.I have original indoor cameras

[aguilarmateo]

Hi Widget1319,

Sorry to hear you're having trouble with your Nest camera remembering an old phone. This means the camera is still linked to that device.

To fix this, you can perform a factory reset, which will erase all current settings and allow you to pair the camera with your new phone.

You'll find instructions on how to perform a factory reset here: Reset Nest Cameras.

Let me know if you have any questions.

Best regards,
Chris