new home owner

[LoriC]

I bought home with Nest Thermostat and I'm trying to get the app and be able to control it with my phone. Is there a chat support who can walk me through this?

[LorettaJ]

I’m having the same issue!  Hope you get an answer because I need to know this too and can’t find any help.

[Ashepherdson]

Yep you can use the link below, file out sections 1 and 2, and in section 3 click contact us, and that will give you the chat option. 

https://support.google.com/googlenest/gethelp?hl=en

Also here is a helpful step by step guide for iOS devices 

https://support.google.com/googlenest/answer/9266423?hl=en-CA&co=GENIE.Platform%3DiOS

[GarrettDS]

Hey there,
Just wanted to jump in here to check to make sure that you saw the response from Ashepherdson. Shoutout and huge thank you to Ashepherdson for the help here. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS

[LoriC]

Thank you! Got it!!

[GarrettDS]

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS