cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

new nest thermostat is prematurely connected to base plate (before connecting wires)

rfbar
Community Member

How can I separate the base plate from the thermostat, so I can plug in wires? 

4 REPLIES 4

Rossoreed
Community Member

Just gently pull it off.

It's held on by small plastic clips around the edges.

EdwardT
Community Specialist
Community Specialist

Hi folks,

 

@Rossoreed, thanks for the help!

 

@rfbar, how's it going? Were you able to pull out the display of your Nest Thermostat from the base?

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi folks,

 

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

 

Thanks,

Edward

 

 

MelbaDT
Community Specialist
Community Specialist

Hi, 

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community.

 

Best, 

Melba