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"Come back tomorrow," tomorrow never comes...

ahawtho
Community Member

For several years, I've hoped that I might be able to see my energy history again within the Android and web applications. Now, with a new forum, perhaps there will be a new opportunity for Google to prove to its customers that it does not abandon yet another product.

When I visit the energy history page, it says "Come back tomorrow to see what your thermostat has been up to." It has been saying this for several years by now, but I can't see my energy history. There have been other posts and many comments with others who also have this problem. There was a claim back in 2019 that the engineering team would provide an update, but it never happened. Part of the reason I purchased the Nest thermostat was because it would allow me to see how I had used energy and how to help reduce my usage. Not being able to see how often the system runs somewhat defeats the purpose. If the thermostat can't see the history, then how can it learn? If it can see the history, why won't it show me?

3 REPLIES 3

Jake
Community Specialist
Community Specialist

Hey ahawtho,

 

Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey ahawtho,

 

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey ahawtho,

 

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake