01-04-2023 11:37 AM
I keep reading where the thermostat does not turn the heat on. I have the same problem, it's intermittent and still happening I have yet to read an answer other than the stupid take it off the wall and charge it. Mine is hard wired and I 100% know it is wired correctly.
01-09-2023 11:33 AM
Hello Mike54,
I'm sorry for the trouble this may have caused you — let's see what's going on.
To isolate:
I'll look forward to your response.
Thanks,
Mark
01-12-2023 01:06 PM
Hey there,
I wanted to see if you still needed help. Please let us know if you have any other questions or concerns.
Thanks,
Mark
01-13-2023 10:28 PM
Hello there,
Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
I appreciate the help, Mark.
Thanks,
Archie
01-14-2023 05:24 AM
yes I have and the last response from Google was the thermostat is defective but out of warranty so my only option is to purchase a new replacement !
01-14-2023 11:04 PM
Hi there,
While we can no longer process a replacement for you — we're always looking for ways to improve and we'll take it as feedback. Let us know if you have other questions as I'll be locking the thread after 24 hours.
Thanks for the help, Mark and Archie.
Best,
JT