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re-installing 2nd generation learning thermostat

Gran
Community Member

This thermostat has been disconnected for about a year. just reinstalled, trying to connect to the internet, it says "low battery".  Will it charge now that it's back on the wall?

3 REPLIES 3

aatienza
Community Specialist
Community Specialist

Hey Gran,

 

Thanks for reaching out. You can use the USB port on the back of your thermostat to charge it up when the battery is low.

 

  1. Pull off the thermostat display.
  2. Plug it into a USB port on your computer or a wall charger like the one you use to charge your phone.
  3. A blinking light on the front of your thermostat confirms that it’s charging. The color of the light will depend on the battery level of the thermostat when you charge it. Usually, your thermostat will take about half an hour to recharge. But if the battery is fully drained, it can take as long as 2 hours to recharge.

Best,

Archie

aatienza
Community Specialist
Community Specialist

Hey there,

 

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

Thanks,

Archie

aatienza
Community Specialist
Community Specialist

Hello there,

 

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

Thanks,

Archie