12-26-2022 07:48 AM
This thermostat has been disconnected for about a year. just reinstalled, trying to connect to the internet, it says "low battery". Will it charge now that it's back on the wall?
12-30-2022 08:51 PM
Hey Gran,
Thanks for reaching out. You can use the USB port on the back of your thermostat to charge it up when the battery is low.
Best,
Archie
01-03-2023 03:54 PM
Hey there,
I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
Thanks,
Archie
01-04-2023 04:42 PM
Hello there,
Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Thanks,
Archie