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thermostats error

RASTA77
Community Member

good night mt nest thermostats. has no power I check all the wiring and there is power but I still getting an error E74 how can I fix that 

1 REPLY 1

Markjosephp
Community Specialist
Community Specialist

Hello RASTA77,

We love seeing you here posting about your Nest thermostat showing a wiring report. I'd be happy to shed some light on the situation here.

The system might not provide enough power or any power to either the thermostat or a specific wire (so the thermostat can’t complete a circuit and show the code). To sort this out, please share with us a photo of your thermostat's wiring and gather the power readings in the Technical Info option appearing below the message code. Also, if you have a C wire installed, remove it and leave it disconnected.

Note: Turn off the power from your HVAC system at the breaker box before touching a wire.

Keep me posted on how it goes.

Regards,
Mark