touch bar

[aidiverpro]

The new NEST  thermostat  I am installing scans the bar code my phone nest app then asks for Entry Key. The touch bar will not allow me any further than asking to goto google home for set up.  How dowe get this operating?

[sporfrog]

Hello,

It's unclear which thermostat you have. Let us know which one.

Generally you will use the Google Home app for initial setup for the "Nest Thermostat" and you will use the Nest App for "Nest Learning Thermostat 3rd Gen" and "Nest Thermostat E".

[MelbaDT]

Hey folks, 

Thanks for taking the time to answer to this, sporfrog. 

aidiverpro, I'm chiming in to check if you still need help with this. If yes, feel free to let us know, we'll just be here. 

Best, 

Melba

[MelbaDT]

Hey aidiverpro, 

How's your Nest thermostat now? Still need help with it?

Best, 

Melba

[MelbaDT]

Hi, 

I haven't heard from you in a while so I'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community.

Best, 

Melba